About Me

Fortunate Okeke is an experienced Customer Service Specialist known for providing top-notch service and support to clients. With over six years of experience, she has built a reputation for resolving customer issues swiftly and ensuring customer satisfaction.

Fortunate graduated from University of Lagos with a degree in Business Administration. Her expertise lies in customer relationship management (CRM), problem resolution, and communication.

She is highly regarded for her patience and professionalism. Fortunate is adept at managing customer inquiries, troubleshooting issues, and providing solutions that exceed customer expectations.

In her free time, she enjoys volunteering and learning new languages, and she is passionate about helping companies grow through superior customer service.

Education
  • 2019 Business Administration University of Lagos
Experience
  • 2020 Customer Support Representative Lagos Tech Solutions
  • 2022 Senior Customer Service Manager Globex Corporation
Management skills
  • Customer Relationship Management (CRM)
  • Problem Resolution
  • Communication
Portfolio
  • Lagos, Nigeria ()
Customer Review

4.8

( Ratings)
  • Fortunate is a dedicated customer service professional who goes the extra mile to ensure client satisfaction. She is always responsive and has excellent communication skills. Highly recommend working with her.

  • Fortunate Okeke has been a key player in resolving our customer service issues. Her patience and attention to detail are admirable. She consistently delivers exceptional results and is a joy to work with.

  • Fortunate's ability to handle difficult customer situations with ease is remarkable. Her problem-solving skills and dedication to customer satisfaction make her an invaluable asset.

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Info overview
  • Career Finding: Customer Service
  • Location: Abuja, Nigeria
  • Offered Salary: $45000
  • Experience: 6 years
  • Language: English
  • Age: 31 years